Im interested in making savings but am not sure I want to move away from Royal Mail, how will I know I will be getting a good services?
The Service Providers have been subjected to a rigorous procurement process in compliance with EU procurement regulations which ensured that only the best quality Service Providers came through the sift. For added reassurance there are pre-agreed service levels and service credits which have been applied to the Framework Agreement which all Service Providers (except Royal Mail) have signed up to. The Down Stream Access service is a two day definite service at a lower cost to the Royal Mail’s services and savings may also be available if you want to stay with Royal Mail by changing the way you send your mail and utilising Royal Mail’s workshare products e.g. Mailsort.
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