Im having trouble uploading photos when trying to send a letter. What am I doing wrong?
First, you first need to ensure the picture is less than 100kb in size. This is the maximum size allowed. Secondly, the file needs to be in JPG format. Most imaging packages can save in JPG format, so if the file has a different extension, convert it to JPG using a package such as Paint Shop Pro. Finally, the filename must NOT contain any spaces. If it does, rename the file to remove the spaces. The pictures should now upload without any problems. If you are sending a large number of pictures, it may take a few minutes for your modem to upload the pictures to our server.
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