Im having trouble printing. What should I do to troubleshoot and resolve the problem?
• We recommend using Internet Explorer 6.0+ to access and print the application. If you are using a different browser and are experiencing a problem, please try again using IE. • If you’re using any pop-up blocking software please turn it off. You may have more than one pop-up blocker installed, so check that all are turned off. • Make sure you have Adobe Acrobat Reader 8.0 or greater installed on your computer. If not, upgrade at www.adobe.com (it’s free). • If you see the document on screen but can’t print, check that your printer is on, all cables are secure, and there is enough paper and ink. • If you’ve followed the steps above but you don’t see the form, please check to see if the form is minimized or hiding behind other windows you have open. If you double click the print link, sometimes the top window will hide the pop-up form. Reminders: • It may take several minutes for your application data to display and be ready to print, especially if you are using a slower type of intern
