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Im having trouble logging in, whats wrong?

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Im having trouble logging in, whats wrong?

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Please make sure you enter the correct username and password. If you continue to have difficulty, please request your password be resent to you. How do I play video and what bit rates are represented by Medium, and High Search for your desired content and purchase movie. Once movie purchase has been successful, go to My Account and select desired movie by clicking on the required quality link. You will be prompted to acquire a license and once the license has been delivered successfully, playback will start automatically. Supported bit rates are: High – standard definition at 1Mbps comparable to consumer DVD. You need minimum broadband connection speed of 2Mbps. Medium – medium quality at 500kbps comparable to S-VHS tape. You need a minimum broadband connection speed of 1Mbps.

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