Im having trouble getting my ResNet connection to work. What should I do?
Have you registered your ResNet connection? If you have already registered, double-check your cable. You must use an Ethernet 10BaseT cable to connect to the network. 10BaseT cables look like phone cables but have slightly larger plugs at the ends. You should plug the cable directly in to the Ethernet jack rather than a phone jack. If you moved to a new room or changed your Ethernet card, you must re-register. When all else fails and you would like personal assistance with installing or using your ResNet connection, please contact your resident consultant.