I’m having trouble downloading Macromedia Authorware Player and I’m a Windows Vista user. What do I do?
Windows Vista and Internet Explorer 7 now incorporate a new ‘Protected Mode’ feature, which acts as a very strict security model, blocking almost all websites from writing locally to your hard disk. Please follow the steps indicated in the attached guide Vista Protected Mode [PDF 267KB]. If issues persist, please contact losupport@bpp.com for further advice.