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I’m having technical problems (for example, my Plus login doesn’t work, or I’m logged in but I get an error message when I try to access an article). How can I get help?

April 26, 2017doesn’t I’m logged LOGIN Plus problems Technical

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I’m having technical problems (for example, my Plus login doesn’t work, or I’m logged in but I get an error message when I try to access an article). How can I get help?

1 Answer

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Posted

Contact our ShopFamilyTree.com customer service department. Please include your name, e-mail address, phone number, a description of the problem, and any error messages you received. For help by phone, please call 800-258-0929 between 8 am and 5 pm CT. If your Family Tree Plus or Family Tree Magazine VIP question isn’t addressed here, please contact ShopFamilyTree.com customer service as directed in the question above..