I’m having problems viewing TIFF files from Windows XP (can open file or only 1 page is visible). What should I do?
If you have problems viewing TIFF faxes from Windows XP, it is most like due to an incorrect file association in the Windows system. Common problems include not being able to view all pages of the fax or open the file at all. To correct this error, Windows needs to know which software to use to open the file. Most computers come equipped with a built-in viewer called the Windows Picture and Fax Viewer.
If you have problems viewing TIFF faxes from Windows XP, it is most like due to an incorrect file association in the Windows system. Common problems include not being able to view all pages of the fax or open the file at all. To correct this error, Windows needs to know which software to use to open the file. Most computers come equipped with a built-in viewer called the Windows Picture and Fax Viewer. Using this viewer, you will need to perform the following steps: • Save the TIFF fax to your Desktop by right clicking the TIFF image on our website and selecting Save Target As or Save Link As (in Firefox). • Right-click the TIFF file you just saved and go to Properties. On the window that appears, select the button marked Change. • In the new window under Recommended Programs: select either Windows Picture and Fax Viewer or Microsoft Office Document Imaging (if you have Microsoft Office). • Click OK twice and then restart your web browser. • The file will open properly and you will be
