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Im having problems opening my form-fillable PDF using Internet Explorer/Netscape or when I click on Preview, my screen is blank. What do I do?

April 26, 2017Click form-fillable internet explorer netscape opening PDF preview problems screen

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Im having problems opening my form-fillable PDF using Internet Explorer/Netscape or when I click on Preview, my screen is blank. What do I do?

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We have identified a problem with Netscape and Internet Explorer. If you select “Preview” to print your application form and the browser gives the message, “Document done”, but the screen remains blank, you should proceed as follows: If you have Adobe Reader 5.x • Open Adobe Reader 5.x. • Select the Edit menu option. • Select Preferences. • Select General. • Select Options. • In the displayed window called Options, de-select (un-check) the Display PDF in Browser and then click on OK. • Exit Adobe Reader. • Re-boot your computer. OR If you have Adobe Reader 6.x or Adobe Reader 7.x: • Open Adobe Reader 6.x or Adobe Reader 7.x. • Select the Edit menu option. • Select Preferences. • Select Internet from the left-hand column • In the displayed window called Web Browser Options, de-select (un-check) the Display PDF in Browser and then click on OK. • Exit Adobe Reader. • Re-boot your computer.