Im having problems fitting the sync cord into the PC connection on my camera and/or into the sync jack on my flash unit. Did I get the wrong cord?
The standard sync cord supplied with your White Lightning™ flash unit is a 15-foot cord, with a 1/4-inch stereo plug on one end, and a PC connector on the other end. To ensure a proper connection, you must push both the PC connector and stereo plug in fully, until they cannot be pushed in any further. Simply pushing the connector in one more “click” for a positive, tight connection solves many problems of this nature. However, given manufacturing tolerances, it is only natural to get an occasional “minus” sync cord mating up with a “plus” camera pc connector, and vice versa. A PC connector set requires a tight fit to prevent misfires, and there are slight size differences occasionally noted between a camera manufacturer’s PC outlet, and cord manufacturer’s PC cord. While this is rare, if you feel that your sync cord simply won’t match, please contact us and we will send you a new sync cord.
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