Im having problems downloading the PDF (or Data File) created by as part of my job. What is the cause and how do I solve this?
When attempting to download the Report PDF, Item PDF, or Data File, you may encounter an error message on Internet Explorer. On some browsers, you may not receive a message at all. If you have a client firewall installed, it may be preventing you from downloading these files. This is not an error, but a consequence of the way these files are sent to you. Typically, files for download are located on a file server and its hyperlink is placed on a web page. This type of download does not cause problems for the client firewall, but it does pose a security risk since the files are publicly available on the internet. We have taken steps so that only you have access to your files. When a link to download a file is clicked (either the Report PDF, Item PDF, or Data File), we first authenticate the user to ensure that the user is the owner of the document, and then stream the document using 128 bit encryption over port 443. By default, your firewall may not be configured to allow this type of do
