Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Im having a problem viewing my faxes online. What is wrong?

April 26, 2017FAXes online problem viewing wrong

0

Posted

Im having a problem viewing my faxes online. What is wrong?

1 Answer

0

Posted

Please review the User Guide for OneView Fax. To use OneView Fax you must be using Windows based software. Your viewer must be set to the Windows default viewer. You must be able to view TIFF files. If you are having a problem viewing TIFF files consult the User Guide and download the program inside for viewing TIFF files. If that doesn’t work, contact your computer technician.