Im getting smoke leaking into another room or neighbouring property, what could be causing this?
A. This is a common problem where the chimney is deteriorating mainly through corrosion and age of property. In this situation do not use the appliance until you have spoken to our technical engineers. In most cases a surveyor would visit the site to assess the problem, provide a report and estimate on the most suitable lining method. Reline the chimney and enable safe use of your appliances. Top Q.
