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Im getting error or Im not receiving confirmation e-mails after an order is placed in Miva. Why?

April 26, 2017confirmation e-mails Error Miva Placed

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Im getting error or Im not receiving confirmation e-mails after an order is placed in Miva. Why?

1 Answer

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In most cases where the order or confirmation e-mail is concerned the problem is caused by invalid e-mail addresses being used in the order fullilment configuration section of your admin page. Miva requires that all e-mail addresses entered in their system are valid addresses created on our mail servers. IE: orders@yourdomain.com all e-mail account must also be created as users, aliases will not work.