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Im getting an ODBC error when I try to open SmartLaser. What is wrong?

April 26, 2017Error ODBC Try wrong

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Im getting an ODBC error when I try to open SmartLaser. What is wrong?

1 Answer

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This error is caused when your Microsoft Access driver has been modified for a different program. What this does is prevent SmartLaser from communicating with the database (Forms.mdb) that holds all of your client information and filled forms. The only way to correct this problem is to uninstall the conflicting program. You might also need to restore the Microsoft Access driver (MDAC) to your machine if the uninstall does not restore the driver for you. Known programs that modify your drivers: Quickbooks Dragon Naturally Speaking If you are receiving this error and do not have one of the programs listed, please contact CEB Tech Support at 800-750-9155 so we can help determine which program is causing the problem.