Im getting an Expedited Authorization required message even though I submitted the right 9-digit EA code. What can I do?
The new POS system only accepts an 11-digit EPA code. For the nine-digit codes used previously, just enter two zeros (00) in the middle of the EPA to create the 11-digit code. For example, the EPA for NSAIDS is now 85000000141. For more details on this, please read Memo 08-55 at http://hrsa.dshs.wa.gov/download/Memos/2008Memos/08-55.