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Im getting a message telling me that my user name already exists on the MyLoans Web site. What should I do?

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Im getting a message telling me that my user name already exists on the MyLoans Web site. What should I do?

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It is possible that your desired user name may already have been selected by another user. We suggest that you modify your desired user name. For example, add a number to the end of the user name. Guidelines for creating a user name are as follows: • Must be 6 to 15 letters and/or numbers. • Cannot be your Social Security number. • User name is case-sensitive.

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It is possible that your desired user name may already have been selected by another user. We suggest that you modify your desired user name. For example, add a number to the end of the user name. Guidelines for creating a user name are as follows: • Must be 6 to 15 letters and/or numbers. • Cannot be your Social Security number. • User name is case-sensitive. Check if you’ve previously set up a username or on an old flagstar account. If so, you do not need to create another MyLoans account.

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