Im attempting to purchase a gift voucher but have received a failed transaction message (Payment has not been accepted) at the end of the transaction. What should I do next?
There could be several reasons why this may be happening. Despite there being sufficient funds in an account banks occasionally decline payments due to it being unusual buying behaviour. This can be easily rectified by contacting the bank and advising them that you are trying to make an online purchase. Please contact SK Chase directly for further help on 0870 609 4513.
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