Im an E-ZPass customer, and I noticed a charge on my account statement called a VToll. What is a VToll?
A V-Toll occurs if a signal is not received from a customer’s E-ZPass transponder when passing through an E-ZPass lane, but it is verified, by matching license plate numbers, that they are an E-ZPass customer with an account in good standing. To avoid V-Toll charges, E-ZPass customers should ensure that their E-ZPass transponder is mounted properly and a current license plate number is listed on their account. If V-Toll charges appear on an account, E-ZPass customers should contact the Customer Service Center at 1-877-736-6727.