Im a TV licence payer, what are my entitlements?
To own and operate a TV set, but there is no entitlement to reception of any particular service, or of the quality of the received signal at individual locations. The ITC’s Technical Performance Code requires the ITC’s terrestrial licensees to maintain high standards of service reliability and, for Channels 3, 4 and 5, and S4C digital, to maintain high standards of technical quality for pictures and sound. While the ITC and the BBC endeavour to ensure a wide range of TV services are available throughout the UK, unfortunately there are inevitably some areas which receive a limited range of services, or where local geography or other factors prevent good reception. My television reception is poor. What can be done about it? Check that your aerial installation is in good order, and that it is suitable for the transmitter serving your area. Contact a reputable aerial installer for more detailed advice. www.cai.org.uk I receive some channels better than others. Why is this? Apart from some
