Im a new member with an ongoing health concern. How can I communicate my healthcare needs to PacificSource?
Our Care Coordination Request form can help you communicate your healthcare needs as a new member transitioning to PacificSource. This form is especially helpful if you have ongoing healthcare needs, are involved in an active treatment plan, and would like to verify that your treatment will be covered. Services well suited to care coordination include maternity care, cancer care, treatment of trauma or acute conditions, or surgery or hospitalization scheduled within 90 days of your policy’s start date. After submitting your form, you will receive a follow-up phone call from a Health Services Representative. If appropriate, we’ll then assign a Nurse Case Manager to work with you during your transition to PacificSource.
