I’m a first time user of LEED-Online. Why is my email address “tagged to an existing user”?
When you create an account for www.usgbc.org, your login information is automatically applied to your LEED-Online account. Please try to login using your www.usgbc.org account information. If the problem persists, please contact LEED Customer Service with your name, and the name and number of the project you are trying to access.