I’m a Federal Depository Library. How do I access USA Trade Online?
4. Will my personal information (credit card number, address, email, etc…) be stored? In subscribing to one or more of our services, you provided personal identifying information. This information is retained in secure storage for internal use in maintaining your account. If you charged your subscription fee using a credit card, we submit your account number to a U.S. Government approved financial institution for payment authorization. Once payment is approved, we destroy the record containing your credit card number. 5. What are the hours of customer service? The Customer Service Hotline is open from 9:00 AM – 5:00 PM Eastern Time, Monday-Friday. Offices are closed during federal holidays and occasionally inclement weather. 6. How do we retrieve usage statistics? Managers of site license accounts can obtain usage statistics by going to Account Maintenance and using their account username and password. From there, follow the “Click here for site license including account activity” to a
