If you are in a country that does not accept the above international phone number please call +44(0)203 0609 671 Do I have to pay for emergency medical expenses abroad and claim them back or are they paid directly?
If you are admitted to a hospital/clinic while abroad, the Emergency Assistance Service will arrange for medical expenses covered by the policy to be paid direct to the hospital/clinic. To take advantage of this benefit someone must contact the Emergency Assistance Service for you as soon as possible. For simple out-patient treatment, you should pay the hospital/clinic yourself and claim back medical expenses on your return home.
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