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If we receive all the evidence needed to award the in-work HB/CTB at the same time as making a decision on the EP, when should the processing time start for both changes?

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If we receive all the evidence needed to award the in-work HB/CTB at the same time as making a decision on the EP, when should the processing time start for both changes?

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A. If the in-work HB/CTB can be actioned at the same time as awarding the EP, the start of the processing time for both changes, will be the date when the ETD/CIS prompt is first retrievable, and end when a decision is made on the changes.

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