If we are getting the BotDetect CAPTCHA source code, does this mean we need to support ourselves?
No, a free support plan is included in all BotDetect CAPTCHA licenses. But please note that formally, we only support code written by Lanapsoft employees, and not any source code modifications you might make. To be more specific, we can not oblige ourselves to support any code modifications because the customer developer’s skills and project scope are beyond our control. We will be glad to assist you even with such modifications, if we can, but we can not guarantee this on the same level as we do for the code we implemented and sold to you.
Related Questions
- If we use the BotDetect CAPTCHA source code / software in our application does that give Lanapsoft any rights to use the name of our company for their marketing efforts?
- If we are getting the BotDetect CAPTCHA source code, does this mean we need to support ourselves?
- What language is the source code provided in for the BotDetect CAPTCHA product?