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If TNS creates an online web form now for service requests, will it change the timeline when the work order will be scheduled?

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If TNS creates an online web form now for service requests, will it change the timeline when the work order will be scheduled?

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• No. • The decision was made by consensus with the attendees at the 2/27/2007 open forum not to bother with creating a web form for the interim but to wait for the customer portal.

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