If they want more: With the combination of password authentication, proprietary data encoding, and support for SSL, eCare provides a secure connection over which the most sensitive data can be passed with confidence. Will you be able to get back to my system after the session has ended?
No. eCare sessions can only be initiated by the customer. Agents cannot initiate sessions. Once this session is over, there’s no way I can get back to your system. In addition, all View Remote User, Control Remote User, Examine System, and Send File connections to your (the customer’s) computer occur on an Ask for permission basis and must be explicitly approved.
Related Questions
- If they want more: With the combination of password authentication, proprietary data encoding, and support for SSL, eCare provides a secure connection over which the most sensitive data can be passed with confidence. Will you be able to get back to my system after the session has ended?
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