If there is a problem with the BioNet System do End Users need to send it to the factory for Service?
No, BioNet Certified Service Technicians provide assistance over the Phone or On-line as needed. Should a hands-on approach be required a BioNet Certified Field Service Technician will visit to ensure they are up and running as quickly as possible. We also offer our Express Module Replacement Service which guarantees that critical components are on-site within 24 hours.
