If the vendor is unable to fill an assignment (with any interpreter), will an IC be able to bypass the NIH-Wide contract and procure their own interpreters for any individual assignment?
The vendor, SLA, should not be declining ANY assignments if scheduled in an appropriate amount of time. Depending upon the IC’s notice to the vendor (i.e., 5 days or more in advance, day of etc.), we have built in performance measures that state a percentage of requests that must be met. However, if a need were to arise that SLA could not meet, please contact the DATS as soon as possible so that other arrangements can be made. Advance approval by the Project Officer and Contracting Officer must be expressly authorized in order to bypass this NIH-wide contract.
Related Questions
- If the vendor is unable to fill an assignment (with any interpreter), will an IC be able to bypass the NIH-Wide contract and procure their own interpreters for any individual assignment?
- At what price will I be able to purchase the handset, if my current handset contract is less than 21 mths but more than 12 mths?
- At what price will I be able to purchase the handset, if my current handset contract is more than 21 mths?
