If the software is agentless, how is MS SQL and Exchange backed up?
Microsoft developed SQL and Exchange with the backup requirement in mind. Both products can respond to API calls requesting the services to dump their data, while online, to an external destination. In CRC Data Protection’s case the product simply asks the specified MS SQL or Exchange server to stream the data to the CRC DS-Client where it is delta blocked and transmitted offsite. This process is a totally supported Microsoft function and guarantees compatibility with your existing MS systems. This adhesion to Microsoft standards does however prevent us from restoring individual Exchange mailboxes as this is not a function Microsoft have ever supported.