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If the Healthcare Commissions complaints department is closing, can I just go straight to the Health Service Ombudsman with my complaint?

April 26, 2017closing Commission complaint complaints Department Health Healthcare Ombudsman service straight

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If the Healthcare Commissions complaints department is closing, can I just go straight to the Health Service Ombudsman with my complaint?

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We will continue to review cases and to complete as many as we can before 31 March 2009, so you should send you complaint to us in the first instance. If we think that we cannot complete your case before 31 March, we will forward it, with your consent, to the Ombudsman.