If the cut-off time for the fund subscription application and that for fund redemption application are different, when will my applications be processed?
The Advanced Switching of funds involves redemption of an original fund and subscription of a new fund using the advance made by the Hang Seng Bank Limited under the Advanced Switching Service. Therefore, if we receive customer’ instructions before the cut-off time for the redemption application or that for the subscription application (whichever is earlier) on a dealing day, the instructions will be processed on that dealing day. Otherwise, the instructions will not be processed on the same dealing day. Customers should note that there is no guarantee that the subscription and redemption applications can be executed successfully and the actual redemption and/or subscription date will be the dealing date as notified by the relevant fund house.
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