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If recording of VioStor is not working properly, what should I do?

April 26, 2017properly recording viostor working

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If recording of VioStor is not working properly, what should I do?

1 Answer

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• Make sure the hard disk tray is correctly locked in VioStor. • When only one hard disk is installed, make sure the disk is installed in the tray of hard disk. Hard disk 1 should be installed on top of hard disk 2. • Check if the recording function is enabled in Camera Configuration page (the function is enabled by default). Make sure the IP address, name and password are correct. • If the above items are verified to work properly while the status LED blinks in green, the hard disk(s) may be damaged or cannot be detected. Please turn off the server and install a new hard disk. • Note: If you have updated the configurations of VioStor, recording will be stopped temporarily and restart again shortly.