If Play@TV NMP4000 is connected to the PC through a hub, switch or router, check if the power of the device is turned on and working properly?
Check the network settings of Play@TV NMP4000 and the PC. You see this message when the network connection between Play@TV NMP4000 and the PC is not connected properly. Ensure your network connection is set up properly. 1. After selecting [Start]->[My Computer]->[Other Places]->[My Network Places], right-click. Then select [Properties]. 2. You will see the ‘Network connections’ window. If you see a red X mark on the network card you are using, it means that it is not working properly. Check the connection. When Play@TV NMP4000 and the PC are connected through a hub, router or switch, check the power or check if the device is working properly. Refer to the user’s manual for the operation of the hub, router or switch you are using. Check if there is a virus check program is running on your PC. If so, please try to disable its automatic protect function. Check if there is a firewall program is running on your PC. If so, please try to disable it, or change its setting to allow Play@TV Medi
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