If pharmacists have to collect personal information, won’t that mean more time in the pharmacy?
Yes. Other health professionals spend time talking with patients about their health condition and reviewing clinical information. Pharmacists will do the same. In addition, when someone requests a medication that is kept in the dispensary but for which a prescription isn’t required, e.g., acetaminophen with codeine, pharmacists are required to record the purchase in the patient’s record. Pharmacists believe that it is worth taking a little more time to ensure they are keeping patients safe.
