If MyLibraryDV does not operate properly, what steps can I perform?
• Check to ensure that system time, time zone, and date are correct. • If the computer is running a personal firewall, allow bidirectional traffic from MyLibraryDV. • Disable pop-up blockers, and anti-virus software that inadvertently block MyLibraryDV. • Check internet connection. • See the troubleshooting guide in the Help section. If you are still unable to operate your MyLibraryDV application successfully, please contact us at mldvsupport@recordedbooks.com.