If my Xandrox 12.5% Lotion® has been subjected to excessive heat, can I send it back for a refund?
A. No. The FDA does not allow patients to return prescription drugs. Again, if you feel it’s possible that the Xandrox 12.5% Lotion® may be subjected to excessive heat, do not order it. Instead, order Xandrox 15 or Xandrox 15+ solution. High concentration Xandrox or minoxidil Solutions are not impacted by excessive heat.