If my service contract requires the service provider to restore my service within a specified time frame, e.g., within 24 hours, should I consider TSP coverage?
Yes. In accordance with FCC rules, service providers must restore TSP-designated lines before any others, regardless of whether their service contracts specify rapid restoration time frames. Without TSP coverage, your network connections may not be restored until all other TSP lines are restored and until commercial customers’ lines which have contract-designated restoration periods have been restored.
Related Questions
- If an employee leaves state service, is there any time period during which he or she cannot submit a bid for a contract for service currently performed by state employees?
- If my service contract requires the service provider to restore my service within a specified time frame, e.g., within 24 hours, should I consider TSP coverage?
- What is the transition process and time frame in the event the EBU is not awarded the contract?
