If my employee’s dentist is not part of the DenteMAX network, how can the dentist join?
The member can call our Customer Service Department with the dentist’s name, address, and telephone number, and the Customer Service representative will forward that information to DenteMAX. DenteMAX will then contact the dentist for recruitment. Also, we will be identifying members whose dentists participate in the Mutual of Omaha network but not in the DenteMAX network, and will be contacting them individually by mail. The member then has the option of selecting a new dentist who participates with DenteMAX, or continuing with their existing dentist, although the dentist may now charge more than our allowance and require the member to pay the balance.