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If my bill is incorrect (i.e. does not reflect room/meal charge, incomplete financial aid) should I wait for a corrected bill?

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If my bill is incorrect (i.e. does not reflect room/meal charge, incomplete financial aid) should I wait for a corrected bill?

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No. If your bill does not reflect financial aid that you had expected, this typically means there are outstanding requirements needed by the student/ parent. You are required to pay the amount reflected on your bill by the due date. When the requirements are met and the aid has been posted to your account, you can request a refund. Questions regarding your financial aid should be directed to financialaid@shu.edu. If your bill does not reflect your correct meal plan and room charges, please contact shuhousing@shu.edu. You will not receive an adjusted current bill. Students are required to monitor their account using the on-line self-service access, Pirate Net, and make on-time payments.

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