If Im staying on the MV-90 platform, will I continue to pay support at my current level?
• 2004 support pricing for MV-90 5.0 has already been communicated to customers. Customers staying on support will continue to receive operational support and critical bug fixes. No new enhancements will be offered on MV-90 5.0. • If maintaining MV-90 as a production collection system feeding billing, this level of support would be critical should operational problems arise or bugs be discovered. • Support payments under MV-90 5.0 will be re-evaluated yearly. Clearly, the MV-90 5.0 platform will become harder and harder to support with time. Because of this and as more and more customers migrate to MV-90 xi, annual support pricing will likely increase.
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