If Im not satisfied with the hotel or my room, who should I contact?
If you have questions or concerns about your hotel or your room when you check in, it is important that you talk with the front desk manager or supervisor during your stay. Most hotels will do their best to resolve your issue. If the person at the desk is not helpful, ask to speak to their supervisor or to the general manager. If the hotel does not take satisfactory action, please make a note of the names of the hotel staff you spoke with and contact CRSHotels.com. We will do our best to work with the hotel to resolve the situation. If you decide to check out early, please be aware that the hotel will decide what charges you will incur for your stay/early checkout. Be sure to find out what the hotels policy is regarding these charges before you check out.
