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If I use Vonage and my broadband connection goes down, will the callers get through to my voicemail and be able to leave a message, or will they receive a busy/dead line signal?

April 26, 2017able broadband busy Callers connection dead leave message voicemail Vonage

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If I use Vonage and my broadband connection goes down, will the callers get through to my voicemail and be able to leave a message, or will they receive a busy/dead line signal?

1 Answer

0

10 Posted

By default callers will be routed to your voicemail when the vonage servers cannot contact your Cisco ATA-186 box. Alternatively, you can set up an secondary number to use when your connection is down (eg: a POTS number). You set this up using a web interface to your Vonage account.