If I use a wheelchair or mobility aid where should I wait on a train platform to obtain driver assistance and ramp access?
On a metropolitan platform, wait near where the front of the train stops to help ensure the driver can see you. This is marked with a yellow or white rectangle on the pavement. Note that sometimes a shorter train is used so the front could be more towards the middle of the platform. On a regional platform, wait in a prominent location as the conductor will assist you to board.
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