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If I sign up with a certified natural gas supplier and Dominion East Ohio’s monthly rate falls below the rate I am currently paying, can I go back to Dominion East Ohio?

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If I sign up with a certified natural gas supplier and Dominion East Ohio’s monthly rate falls below the rate I am currently paying, can I go back to Dominion East Ohio?

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Yes. You can always return by calling Dominion East Ohio or your current supplier directly. However, depending on your supplier and the terms and conditions outlined in your contract, there may be cancellation fees or other costs. You should try calling your supplier first to discuss your rate. The supplier is under no legal obligation to lower its rate, but some companies may be willing to work with you. Remember, Dominion East Ohio’s rate changes every month and there is no way of knowing what the next month’s rate will be. Also, it takes about 30 – 60 days for a change in supplier to take effect. Before you make any decisions, you should take into consideration any fees you would be required to pay to end the contract early and whether you think the rate you signed up for will produce savings over the course of the contract period.

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