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If I set up a routing sequence and the voicemail at one of the numbers comes on, can I redirect a caller back to my Innoport voice mailbox or possibly even on to the next number?

April 26, 2017Caller comes innoport Numbers redirect routing sequence Voice voicemail

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If I set up a routing sequence and the voicemail at one of the numbers comes on, can I redirect a caller back to my Innoport voice mailbox or possibly even on to the next number?

1 Answer

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You can avoid the voicemail on your forwarded numbers by using one of two features, call screening or incoming call identifier. Call screening prompts a caller to announce themselves. When you pick up the call, you will first hear the announcement.