If I seek care outside my service area for a non-emergency situation (such as a cold, headache, or backache), how is that covered?
Covered non-emergency care outside your service area will be paid under POS benefits. It will not be payable if you don’t have POS benefits. Some non-emergency services (e.g., home health care, durable medical equipment) are not covered under POS in Illinois, Iowa, and Tennessee unless the employer has an approved variation. Check your benefit plan documents for details on benefit coverage.
