If I purchase a new computer, or my hard drive fails, how can I re-install my copy of GenuTax?
New serial numbers were issued on February 3, 2009. If you purchased your copy of GenuTax Standard on or before February 3, 2009, you can find your download web page address and assigned serial number on the GenuTax release notification email we sent you for version 1.25 of GenuTax. If you purchased your copy of GenuTax after February 3, 2009, you can find your download web page address and assigned serial number on your original purchase receipt. You may re-download and install your copy of GenuTax at any time using this information. If you cannot locate your newly-assigned serial number, go to this linked web page to retrieve the information you need.
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