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If I order refills using the VA automated telephone system, can I pick up my medicines at a Community Based Outpatient Clinic (CBOC) or at an extension clinic?

April 26, 2017Automated based medicines pick refills system telephone VA

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If I order refills using the VA automated telephone system, can I pick up my medicines at a Community Based Outpatient Clinic (CBOC) or at an extension clinic?

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No. When you use the touch-tone telephone refill system, your medicines are sent directly to your home address.